It's Otter's inaugural year and we're thrilled that you're considering joining us on a journey as we embark on our journey.
What does this mean for our guests this year? Here are a few examples of what you can expect:
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Otter's Mission
To create extraordinary travel experiences that connect people, challenge and delight, and give back — turning every adventure into a force for good.
We will go to extraordinary lengths to make your trip exceptional.
We intend to establish a stellar reputation for delivering captivating experiences through impeccable service and meticulous execution. We sincerely want you to return and hope that you will speak highly of your experience to others. We will do what it takes to make that happen.
We are buoyed by the prospect of creating something special.
We bring fresh ideas and new energy to our mission, so you won't interact with any Otter team members who are bored with their roles, road-weary, or just "punching the clock." We wake up every day excited about what we're building and we are eager to deliver maximum joy.
We aspire to surprise and delight our nonprofit partners.
We believe nonprofits need a break from the tireless task of raising funds and we can't wait to exceed their expectations. Travel is more fulfilling when there is a greater purpose and when you share that with others who feel the same, and we hope to leverage that win-win on behalf of worthy causes around the world.
We epitomize the term "boutique."
We are small, our service is bespoke, and we are not limited by red tape or corporate rules. You will probably never hear, "let me ask my manager" or "I'd love to do that for you but it goes against policy" or "that's not something we offer." We have the freedom (and the desire) to make good things happen for you.
We will be incredibly receptive to feedback.
Your feedback - good and bad - will serve as a compass as we evolve, so we will be highly attuned to your need, opinions, and suggestions. You will have the satisfaction of knowing that you are heard and that you are influencing the future of Otter.
We will probably say "yes" to everything.
(We won't know better.)
About Us
At Otter, we combine the expertise of accomplished business innovators, the perspective of nonprofit leaders, and the spirit of seasoned world travelers. We believe travel should inspire, connect, and give back, creating experiences that are as meaningful as they are memorable. Every journey we design reflects our commitment to excellence, respect for local cultures, and a shared passion for leaving the world better than we found it.
